家 常見問題解答

常見問題

  • General Questions

  • 藍牙信標

  • 資產標籤

  • 物聯網網關

  • 人員標籤

  • 中繼器

  • 感應器

  • question

  • How long is your expected delivery?

    Minew has a global customer base and we ship to most countries around the globe. The actual delivery time is subjective to the client's location. We offer several shipment methods to meet your time constraints.

  • How does Minew ensure its quality control?

    Minew's product assurance is guaranteed by our premium services: our self-owned R&D隊, 品質工程, factory production, and etc. Minew's resources and control over every corner of the supply chain ensure only the best quality products will be shipped to our clients. Check https://www.minew.com/our-serivces/

  • Do you test your devices before shipment & delivery?

    Minew executes strict compliance with relevant industry regulations. Our regulatory compliance services ensure 100% compliance testing and authorized certification. Check https://www.minew.com/our-serivces/#regulatory-compliance

  • What is special about Minew?

    Minew is an innovator and manufacturer, focusing on IoT hardware solutions and many other value-adding services. Our value proposition aligns with integrating advanced IoT technologies (例如, 藍牙, 洛拉萬, LTE-M, 4G, 5G, and NB-IoT) 擁有高品質的物聯網設備.

  • Why Choose Minew Over Others?

    You should choose Minew because Minew is an experienced IoT hardware provider. The company is with almost two decades of industry expertise and a strong business reputation, both domestically and internationally. Check https://www.minew.com/about-us/

  • What is Minew’s main market offering?

    We offer a whole selection of certified and well-crafted IoT hardware, ranging from BLE sensor tags, to Bluetooth gateways, AoA location positioning tags, 人員標籤, 資產追蹤器, 等等.

  • Is Minew a trading company specialized in imports & exports or an IoT hardware manufacturer?

    Unlike a middleman, Minew is an innovator and manufacturer in providing IoT devices and hardware solutions (例如. starter kits). We have our own R&D teams and robust manufacturing capacity, helping our clients realize end-to-end production. Check https://www.minew.com/about-us/

  • Do you have an interface for connecting devices and data transmitted by Minew’s beacons?

    Minew provides an app and app development document for viewing product broadcast data and configuring products.

  • Can the E7 remove the battery and support an external power supply?

    Simply solder your own wires and replace the battery with an external power source, or let us customize it for you if you need to ship in bulk.

  • What’s the best way to install a beacon to have the strongest signal and broadcasting range?

    If the installation height is less than 2 米, the orientation of the three directions doesn't matter much. If the installation height exceeds three meters, the antenna should be placed in the downward position to have stronger signals.

  • MBM01超遠端信標的建議部署方式有哪些?

    信標的訊號廣播波形是心形的, 意味著天線兩側的強度都是最佳的. 所以, 首先放置天線並將兩側放置在過道中以獲得最佳訊號. 筆記: 如果陳列室中有多個信標, 你可以: 1. 調整廣播強度，縮短距離. 2. 使用 RSSI 過濾訊號強度.

  • Can I add ACC sensor to MTB02 Paper-battery Asset Tag?

    是的, there is a space reservation for the extended plug-in.

  • What is the impact on battery life if some tags remain off for 6 months before being turned on?

    According to product tests, the average energy consumption is very low when not turned on. Storing the product for 6 months under suitable conditions has no significant effect on its lifespan.

  • Can Minew’s asset tags identify whether the asset is stacked?

    If it is only necessary to determine whether the assets are stacked or not, a video/image sensor can be useful.

  • What is the operating voltage range of the MTB02 Paper-battery Asset Tag? What about the minimum voltage when not broadcasting?

    MTB02 stops working when the battery voltage falls below 1.2V or 1200mV.

  • G1物聯網藍牙閘道是否支援HTTP/MQTT網路協定?

    G1網關同時支援MQTT和HTTP網路協議, 讓您根據需要進行選擇.

  • 為什麼透過G1物聯網藍牙閘道接收到的資料看起來有延遲?

    G1網關預設每秒上傳Beacon的廣播數據, 這可能被視為 "延遲。" 您可以在設定頁面減少上傳間隔.

  • MG3 Mini USB網關或MG4充電物聯網閘道是否支援資料預解析?

    MG3或MG4網關不支援資料預解析. 對於這個功能, 請考慮使用G1物聯網藍牙網關.

  • MG3 Mini USB網關或MG4充電物聯網閘道是否支援重複資料過濾?

    MG3或MG4網關不支援重複資料過濾. 對於這個功能, 請考慮使用G1物聯網藍牙網關.

  • 為什麼G1 IoT藍牙閘道成功連接Azure IoT hub後無法接收上報數據?

    Azure IoT 中心有 D2C 封包大小限制. 請檢查這裡 查看您的服務是否受到影響，並相應調整G1網關資料包大小以滿足平台要求.

  • MG3 Mini USB網關是否支援無線安全協議 (802.1x RADIUS 企業身份驗證)?

    MG3網關 目前不支援802.1x RADIUS認證, 但根據硬體的不同，它可以支援四種EAP方法: EAP-TLS, PEAP, EAP-TTLS, 和EAP-FAST. G1 IoT 藍牙®閘道支援 802.1x RADIUS 驗證.

  • In G2, is it possible to determine and access the Angle of Arrival (迎角) of the packet using a C or Python script?

    The gateway uploads received Bluetooth data to the server, either from a Bluetooth connection or broadcast packets, and customers can choose how to retrieve this data from the server.

  • After repowering, do we need to press the button on the side of the MG5 every time in order for the MG5 to communicate with the MQTT server?

    The MG5's current firmware requires manual power-on after depletion and reconnection to an external power source. An auto start and restart function is expected soon.

  • How does MG5 achieve offline data storage?

    The MG5 has built-in information sources like GNSS positioning, 溫度, and battery level, all stored internally. If the network is disconnected or it's not time to upload, BLE scan results are also stored. The storage can hold approximately 50,000 entries; once full, the oldest data is discarded to make room for new data.

  • G1 IoT藍牙閘道是否支援連接LTE路由器的WiFi?

    G1閘道可以透過LTE便攜式WiFi連接到熱點, 需要身份驗證的除外. 對於未經驗證的 WiFi, 確保您按照正確的步驟連接到網關.

  • G1物聯網藍牙閘道是否支援WiFi 6 (IEEE 802.11ax)?

    G1最高支援WiFi 4 且不支援WiFi 6. 然而, 大多數路由器向後相容, 這樣我們的網關就可以連接到 WiFi 6 有路由器但無法實現WiFi 6 速度.

  • Can customers program the unit of Minew’s IoT gateway?

    Minew's IoT gateway supports firmware programming ports. For more information regarding the specific versions, contact our engineers.

  • How does the MWB01 Dynamic Tag fulfill personnel management?

    MWB01 Dynamic Tag achieves personnel management and indoor positioning by leveraging built-in NFC function and Bluetooth LE tracking technology. 另外, the MWB01 is portable, lightweight, and supports various wearable options.

  • MWC02超薄定位卡的預期使用壽命是多少?

    MWC02超薄定位卡支援2年以上使用壽命. 應對各種應用場景, MWC02也升級了IP67防水能力.

  • What is the estimated broadcasting range of the C10 card beacon?

    C10 card beacon supports Bluetooth® 5.0 and a 100-meter broadcast transmission range, particularly applicable to indoor settings, such as hospitals and workplaces.

  • How to enable the sleeping mode of B7 Button Wristband?

    After enabling "Trigger Settings" and completing the ACC setup, customers can turn off "Usual Broadcast". This will make the frame broadcast for a configurable period only when ACC is triggered and stop when not triggered. 除了, no firmware update is required.

  • Can the MBT02 Asset Bluetooth Repeater be modified so that only acceleration can trigger scanning?

    是的, it can be modified. The current MBT02 board has a reserved acceleration sensor; it just requires firmware adaptation.

  • 沒有Minew網關的PC上是否可以接收並解析MSR01數據?

    PC無法直接掃描信標的廣播數據, 但可使用外部Nordic DK工具或下載PC版NRF Connect進行掃描與接收.

  • MSR01的雷達訊號會對人體造成傷害嗎?

    雷達以安全的 60GHz 頻率運行, 對人類不會造成傷害. 雷達系統, 包括工作頻率為 60GHz 的, 旨在確保在既定的人體暴露限度內的安全.

  • MSR01毫米波雷達感測器依靠什麼來識別人或物體?

    它利用人類識別特徵, 這也可能延伸到動物, 但有金屬的潛在雷達幹擾. 當有人流時，高度偵測設定可以過濾掉此類幹擾. 無需附加標籤即可偵測物體, 該演算法自動區分人類和其他物體.

  • 你的 S4 藍牙怎麼樣 5.0 門傳感器可與磁鐵交互. 幹簧管或磁性感測器?

    當磁鐵靠近電路時, 它表示“關閉”狀態; 當磁鐵移開時, 它表示“開啟”狀態.

  • 藍牙的靈敏度是多少 5.0 門磁? 是否可調節?

    現在, S4 的最大感應距離為 2.5 cm，不支援透過程式調節靈敏度. 理論上, 調整磁鐵的大小和強度可以改變感應距離.

  • S4藍牙的兩個部分之間的最大距離是多少 5.0 門磁可以偵測到?

    基於先前的硬體測試, S4機身可以在最大觸發距離約為 25 毫米. 在實際測試中, 它可靠地檢測到殼間距約為 1-2 公分. 使用更大更強的磁鐵理論上可以進一步延長最大觸發距離.

  • What is the waterproof rating of the MST01’s display screen?

    是的, the IP65 waterproof rating applies to both the sensor body and its components when assembled and sealed according to design specifications.
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